hvm Agency

180+ local businesses · 12 verticals · $0 vanity metrics

The scoreboard is the point.

Six case studies across home services, dental, restaurants, fitness, real estate, and legal. Every number is auditable — we'll walk you through the spreadsheet on request.

6 of 6
Home Services Riverside Plumbing — full-service plumber case study
Riverside Plumbing 2025 · 9 months

From voicemail backlog to same-day booked jobs.

Inherited a site that loaded in 6.8s and a voicemail inbox with 40+ missed calls. Rebuilt the site, wired call automation, and launched Google Ads on a $80/day cap. Four months in, the phone was ringing 3× more — and being answered every single time.

+3.2×Lead rate
5.4×Ad ROAS
+38%After-hours capture
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Dental & Medical Northgate Family Dental — dental clinic case study
Northgate Family Dental 2025 · 12 months

Top-3 local pack in 84 days — without a single cold call.

New-patient acquisition had stalled at 18/month. We rebuilt their Google Business Profile, ran a review-generation cadence, and launched 6 hyper-local service pages. Three months later they hit top-3 local pack on every money keyword in their city.

Top-3Local pack · 84d
+47Google reviews · 90d
+62%New patients · QoQ
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Restaurant Bella Forno Pizzeria — family restaurant case study
Bella Forno Pizzeria 2024 · 6 months

Weekend waiting list, no paid ads.

Third-generation pizzeria with an amazing product and zero online presence. We shot one Saturday of short-form video, scheduled 48 pieces of content, and built a mobile menu that actually loaded. Friday night reservations tripled in four months — all organic.

Fri reservations
+184kInstagram reach · 90d
4.9★Google rating · up from 4.3
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Fitness Iron Forge Gym — boutique gym case study
Iron Forge Gym 2025 · 5 months

$22 cost-per-trial, 38% trial-to-member conversion.

Boutique strength gym with a loyal base but flat growth. We launched a 7-day trial offer through Meta and Google, wired up SMS nurture, and built a landing page that actually converted. Five months later the owner capped new memberships — the waitlist was the problem.

$22Cost per trial
38%Trial → member
+84Members in 5 months
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Real Estate Coast & Cedar Realty — real estate case study
Coast & Cedar Realty 2024 · 10 months

From referral-only to a full pipeline — in one neighbourhood.

Boutique brokerage with zero online lead flow. We built a neighbourhood-specific content engine (62 long-form guides), launched targeted Meta lead ads, and wired up text-based lead qualification. Within 10 months, organic and paid out-produced referrals for the first time ever.

+214%Organic leads · YoY
$14Cost per seller lead
11Closed listings · attributed
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Legal Hartwell & Park LLP — law firm case study
Hartwell & Park LLP 2025 · 8 months

$380 case value, $64 cost-per-qualified-consult.

Family law firm competing in a crowded city market. We rebuilt their site around specific case types, launched tightly-matched Google Ads, and wired up 24/7 call + text automation so after-hours leads didn't vanish. Cost-per-consult dropped 58% in the first quarter.

-58%Cost per consult
4.8×Blended ROAS
27sAvg text reply · 24/7
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Results, measured

Blended across every active account.

Rolling 12-month averages across 180+ local businesses we actively manage. Not cherry-picked — blended.

0Avg blended ROAS
0After-hours capture
0Median reply time

See what yours could look like

Let's build the seventh case study.

A 30-minute call, a written plan, zero obligation. You'll leave with a clear picture of what's working, what isn't, and the single change worth making first.